9 Ways to Fix YouTube App Crashing on Your Android and iPhone

The YouTube app has become an integral part of our lives, providing us with an endless stream of videos, from entertaining cat compilations to educational tutorials. Whether you’re using an Android device or an iPhone, chances are you rely on this app to stay entertained, informed, or connected with your favorite content creators. However, like any other app, the YouTube app isn’t immune to issues, and one of the most frustrating problems users face is app crashes.

Imagine this: You’re in the middle of watching a thrilling video, and suddenly, the YouTube app crashes, throwing you back to your device’s home screen. This can be exasperating, especially if it happens frequently. But worry not; in this comprehensive guide, we’ll walk you through ten effective ways to fix YouTube app crashing issues on both Android and iPhone devices.

1: Clear Cache and Data

Over time, as you use the YouTube app, it stores data and cache to enhance your experience. While this can be beneficial, it can also lead to app crashes when the data becomes corrupted or outdated. Clearing the cache and data can often resolve these issues.

For Android:

1. Open your device’s “Settings.”
2. Scroll down and tap on “Apps” or “Application Manager.”
3. Find and tap on “YouTube.”
4. Select “Storage.”
5. Tap “Clear Cache” and “Clear Data.”

For iPhone:

1. Open the “Settings” app.
2. Scroll down and tap on “General.”
3. Tap on “iPhone Storage.”
4. Locate and tap on “YouTube.”
5. Tap “Offload App” to clear cache-like data.

2: Update the YouTube App

Using an outdated version of the YouTube app can also be a reason behind app crashes. Developers regularly release updates to fix bugs and enhance performance. To ensure you have the latest version:

For Android:

1. Open the “Google Play Store.”
2. Tap the three horizontal lines in the upper-left corner.
3. Select “My apps & games.”
4. Find “YouTube” and tap “Update.”

For iPhone:

1. Open the “App Store.”
2. Tap on your profile picture in the top-right corner.
3. Scroll down to find “YouTube” and tap “Update.”

3: Check for System Updates

Sometimes, app crashes are not solely the fault of the app itself but can be attributed to an outdated operating system. It’s essential to keep your Android or iPhone’s software up-to-date:

For Android:

1. Go to “Settings.”
2. Scroll down and select “Software update” or “System.”
3. Tap “Download and install” if an update is available.

For iPhone:

1. Open the “Settings” app.
2. Go to “General.“
3. Tap “Software Update” and proceed with the update if available.

4: Disable/Uninstall Problematic Extensions

If you’ve installed third-party extensions or add-ons in your YouTube app, they might be causing conflicts leading to crashes. Disabling or uninstalling them can help resolve the issue.

For Android:

1. Open the YouTube app.
2. Tap on your profile picture.
3. Go to “Settings” > “General.”
4. Disable or remove any extensions/add-ons.

For iPhone:

1. Open the YouTube app.
2. Tap on your profile picture.
3. Go to “Settings” > “Privacy & data.”
4. Disable or remove any extensions/add-ons.

5: Check for Network Issues

App crashes can also occur due to poor network connectivity. Here are some troubleshooting steps to ensure a stable connection:

1. Restart Your Router: Unplug your router for a few seconds and then plug it back in to reset your internet connection.
2. Switch to Wi-Fi: If you’re using mobile data, switch to a Wi-Fi network for a more stable connection.
3. Check Your Wi-Fi Signal: Ensure you have a strong Wi-Fi signal by staying close to your router.
4. Reset Network Settings: On your device, you can reset network settings to default if you suspect network issues.

6: Ensure Sufficient Storage Space

Running out of storage space on your device can lead to app crashes, including the YouTube app. Here’s how to free up space:

For Android:

1. Go to “Settings.”
2. Tap on “Storage” or “Storage & memory.”
3. Review your storage usage and remove unnecessary files or apps.

For iPhone:

1. Open the “Settings” app.
2. Go to “General” > “iPhone Storage.”
3. Delete apps or media files you no longer need.

7: Force Stop and Restart the App

Sometimes, force-stopping and restarting the YouTube app can resolve minor glitches that cause crashes.

For Android:

1. Go to “Settings” > “Apps” or “Application Manager.”
2. Find and tap on “YouTube.”
3. Tap “Force Stop.”
4. Reopen the YouTube app.

For iPhone:

1. Double-click the home button or swipe up from the bottom (on iPhones without a home button) to access the app switcher.
2. Find the YouTube app and swipe it up or off the screen.
3. Reopen the YouTube app.

8: Disable Background Apps

Running multiple apps in the background can strain your device’s resources and cause the YouTube app to crash. Here’s how to close background apps:

For Android:

1. Tap the square or recent apps button.
2. Swipe left or right to close apps.

For iPhone:

1. On older iPhone models with a home button, double-click the home button and swipe up on the app cards.
2. On newer models without a home button, swipe up from the bottom and hold to access the app switcher. Swipe up on the app cards to close them.

9: Contact YouTube Support

If none of the above solutions work, it’s time to seek assistance from YouTube support:

1. Visit the YouTube Help Center: Go to the YouTube Help Center on your browser and search for your issue.
2. Use the YouTube App Help: Inside the YouTube app, you can find a “Help & feedback” option in the settings where you can report problems.
3. Social Media: Reach out to YouTube support on social media platforms like Twitter or Facebook.
4. Community Forums: Participate in YouTube community forums where experienced users may offer guidance.

Conclusion

In today’s world, the YouTube app is more than just a source of entertainment; it’s a platform for education, creativity, and connection. App crashes can disrupt the seamless experience users expect, but with these ten solutions in your arsenal, you can troubleshoot and fix YouTube app crashing issues on your Android and iPhone devices.

Remember, technology can be unpredictable, and issues can vary from device to device. By following these steps, you’ll be well-prepared to tackle any YouTube app crashes that come your way, ensuring a smoother and more enjoyable viewing experience.

Don’t let app crashes get in the way of your YouTube journey. Stay informed, stay entertained, and keep watching!

Resources

1. YouTube Help Center:
   • Link: YouTube Help Center
   • Description: YouTube’s official Help Center is a valuable resource for troubleshooting and finding solutions to common issues with the YouTube app.
2. Google Play Store:
   • Link: Google Play Store
   • Description: Android users can visit the Google Play Store to update their YouTube app to the latest version.
3. Apple App Store:
   • Link: Apple App Store
   • Description: iPhone users can access the Apple App Store to update their YouTube app to the latest version.